We’re Here For You

Drop us a line. Our support staff is here to answer any question you might have about services, providers, applications, and more. We look forward to hearing from you!
Contact Us

 Our Clearwater office is open to serve families . Appointments and access to the self-service kiosks will be limited in order to observe social distancing. We will continue to offer appointments over the phone and virtually. The ELC field staff will also start conducting in-person consultations for a max of 15 minutes a session upon request from providers.

 The ELC is taking added precautions to prevent the spread of COVID-19:

Appointments only – Please call the ELC office (727-400-4411) and schedule an eligibility appointment.

Self-service kiosk – Families may use the self-service kiosk to upload documents on a limited basis.

Must wear a mask – Guests/staff must wear a mask at all times in the office/building.

Temperature checks conducted on all guests upon entry.

Social distancing – Guest must stay a safe distance (at least 6 feet apart) from other individuals. Lobby capacity will be limited.

Practice respiratory etiquette – Cover coughs and sneezes with a tissue or inner elbow.

Avoid touching your face – particularly eyes, nose and mouth with hands.

Use hand sanitizer – Whenever it is not possible to wash your hands, please use one of the designated hand sanitizer stations throughout the office/building.

Main Office
2536 Countryside Blvd Suite 500, Clearwater, FL 33763
Lobby Hours
Monday-Friday: 8:00 a.m. – 5:00 p.m.
Kiosks close at 4:30pm

Closed Thursday, November 26, 2020

Closed Friday, November 27, 2020

South County Office

3420 8th Ave S, St. Petersburg, FL 33711 – Not open to public until further notice 

Lobby Hours
Monday-Friday: 8:00 a.m. – 4:30 p.m.
Kiosks close at 4:00pm

ADMINISTRATION AND GENERAL INFORMATION

Main Line: 727-548-1439

Toll Free: 855-224-3527

Main Office: 2536 Countryside Blvd., Suite 500 | Clearwater, FL 33763

Hours of Operation: M-F, 8am – 5:00pm; kiosks open until 4:30pm

CHILD CARE RESOURCE & REFERRAL (CCR&R)

727-400-4411

SCREENING AND INTERVENTION 

727-400-4454
For ASQ Questions/Concerns: 727-400-4452

ELIGIBILITY FAX

727-400-4486 or 727-400-4487

PROVIDER SERVICES: 

SR Provider Contracts: 727-400-4417

VPK Provider Contracts: 727-400-4417

Provider Contracts Fax: 727-400-4472

Certificate Voucher Fax: 727-545-7538

CCR&R Provider Updates: 727-400-4419

Provider Portal Helpdesk: 727-400-4474

Provider Services Department: 727-400-4461

Provider Services Fax: 727-400-4472

Professional Development: 727-400-4431

Inclusion Warm Line: 727-545-7536

Complaint Line: 727-400-4495

PROVIDERS REIMBURSEMENT

Provider Name Reimbursement Staff Name Reimbursement Staff # & Email
1 – COL Firouzeh Saffari 727-400-4448 fsaffari@elcpinellas.org
COM – KIDZ Bre (Subrenia) Ferguson 727-400-4421 or sferguson@elcpinellas.org
KIN – R Adam Jetmore 727-400-4462 or ajetmore@elcpinellas.org
S – ZZ excluding YMCAs Marva Florence 727-400-4477 or mflorence@elcpinellas.org
YMCA SACC & YMCA Suncoast Kathy Disney No phone # at this time kdisney@elcpinellas.org
All VPK Providers 1 – Z Karen Keene 727-400-4476
kkeene@elcpinellas.org
Rhonda Collier,
Reimbursement Supervisor
727-400-4475
rollier@elcpinellas.org

Reimbursement Fax: 727-400-4472

Report Suspected Fraud: 727-400-4458 or report suspected fraud online.

**Please note that all calls may be monitored or recorded.**